In healthcare, early intervention often saves lives. The same principle applies to your website.
Your website might not have a pulse, but it’s just as vital to your organisation’s health. When it’s functioning well, it supports your team, engages your members, and provides a smooth, secure experience. But like any essential system, it needs consistent maintenance to avoid bigger problems down the line.
That’s why a Website Care Plan isn’t just a tech add-on—it’s an essential safeguard for your digital infrastructure.
The quiet damage of neglect
Websites rarely fall apart overnight. Instead, small issues build up over time:
- A plugin isn’t updated and creates a security vulnerability
- A broken link frustrates a potential member
- An SSL certificate expires and triggers a “Not Secure” warning
- Slow load speeds push users away before the site even loads
- Outdated content erodes trust
These things might seem minor, but they signal bigger issues to your audience—and fixing them reactively often takes longer, costs more, and causes more disruption.
What a Care Plan includes
At More Time To, our Care Plan is more than routine check-ups. It’s a holistic support service designed to keep your site healthy, up to date, and performing at its best.
Here’s what we look after:
- Core updates: WordPress, plugins, and themes updated safely and tested
- Security monitoring: 24/7 scanning for threats, plus firewall protection
- Daily backups: So you’re never more than a day away from full recovery
- Uptime monitoring: Alerts if your site ever goes offline
- Performance checks: Regular speed testing and optimisation
- Broken link checks: To keep your content credible and user-friendly
- Monthly reports: A summary of what’s been done, what’s improved, and any issues
In short: it’s everything your website needs to stay safe, stable, and smooth—without you needing to lift a finger.
Real consequences, real costs
Let’s talk about what can happen without a Care Plan.
We once took over a site for a healthcare association that hadn’t been updated in over a year. Their homepage had a major layout issue (caused by a plugin conflict), their contact form stopped delivering submissions, and they were completely unaware of it.
Worse still, a malware script had been injected into their footer—meaning Google flagged the site as potentially dangerous. This caused a 38% drop in organic traffic in just a few weeks.
Fixing it took a full site clean-up, partial redesign, and security overhaul. The cost? Nearly four times the annual fee of our Care Plan.
Had they been on a plan, we’d have caught the plugin issue early, cleaned the form fix in a few minutes, and blocked the malware script before it ever executed.
What does this mean for healthcare organisations?
Your members expect trust, security, and professionalism. A glitchy or compromised website puts all of that at risk.
And because you’re often dealing with sensitive subjects, vulnerable users, or secure resources, the bar is even higher. You can’t afford for your site to feel outdated or unreliable.
Plus, your internal team is busy. They’re not web developers—and nor should they be. A Care Plan ensures your website gets the expert attention it needs, quietly and continuously.
Care vs. support: what’s the difference?
Some organisations rely on ad hoc support—calling in a developer when something breaks. But this is like only seeing a GP when you’re seriously ill.
A Care Plan is preventive, not reactive. It ensures issues are spotted before they cause problems. And if something doesgo wrong (it happens!), you’re already covered. You won’t be scrambling for help, chasing availability, or worrying about hourly fees.
The added bonus: peace of mind
Our clients often tell us the biggest benefit of the Care Plan is peace of mind:
“Where Chris is so useful is that he is hugely responsive, I send More Time To something and it’s done quickly. He knows the technicalities of websites and how to make them work, technically Chris gives you a brilliant solution.” — Communications & Marketing Advisor Manager, Brussels based Communications Agency
We take care of the details so you can focus on the mission.
Is it worth the cost?
Yes. Especially when you consider:
- The reputational damage of a compromised website
- The time your team wastes fixing small errors or chasing tech support
- The lost opportunity when content can’t be updated quickly
- The financial cost of downtime or security breaches
A Website Care Plan isn’t a cost—it’s insurance, improvement, and investment all rolled into one.
Final thought
Your website is one of your most important assets. Treating it like a living, breathing part of your organisation means giving it the care and attention it deserves.
Let us take care of it.
