What’s involved in a new website?

We build websites and member platforms for healthcare membership organisations, from first conversation through to launch and ongoing care. A project runs in clear stages: understanding your goals, designing the layout and brand, shaping content that speaks to your members, building it, testing it for accessibility, and launching it.

If you already have a designer or brand you’re happy with, we can take on the development alone. Either way we handle the technical work while you carry on with your day job.

What does a new website cost?

A full design and build is £15,000–£30,000. If you already have a design and need it built, that’s £10,000–£25,000.

Where you land in those ranges depends on scope — a straightforward site with good content sits at the lower end; a site with a member area, private professional network or online learning platform sits higher. We’ll give you a fixed price before any work starts, so there are no surprises.

How long does a website project take?

A full site redevelopment takes around 12 to 20 weeks.

Learning platforms and training systems take longer, because there’s more back-and-forth over content — how your material is currently stored and how much restructuring it needs makes a real difference to the timeline. We’ll give you an honest estimate once we’ve seen what you’re starting from.

How much of my time will this take?

For a site design and rebuild, allow 30 to 40 hours across the whole project. Over a 12 to 20 week build, that’s roughly two to three hours a week.

A learning platform or training system needs more — 60 to 80 hours — and how much depends on how your content is currently stored and how ready it is to move.

That’s less than you’d expect, and it’s deliberate. Because we’ve spent twenty years working with healthcare membership organisations, we don’t need you to explain how your organisation works, who your members are, or what your board will want. You get involved where your judgement is genuinely needed, and not otherwise.

Will you show us how to use it?

Yes — properly, and before you go live rather than as an afterthought on launch day.

This matters more than it sounds. A great many of the “our website needs replacing” conversations I have turn out to be something else entirely: the site is perfectly capable, but the person who knew how to use it left two years ago and nobody was ever shown. The knowledge walked out of the door and the site quietly went stale behind it.

So every build includes a full training session before launch, and a shorter refresher each year after that. Not one handover call at the end of a long project, delivered to whoever happened to be free that afternoon.

The first session covers the everyday things: publishing a page, adding a news item, uploading images at the right size, replacing a document without breaking the links to it, editing the navigation. Then the parts specific to you — your member area, your events, your forms, your learning platform if you have one. And the bits that keep you out of trouble: what you can safely change, what to check before you publish, and the two or three warning signs that mean stop and ring us.

Bring more than one person. Knowledge held by a single member of staff isn’t really held by your organisation at all — and the annual refresher exists precisely because teams change. It’s the natural moment to bring whoever has joined since up to speed.

You also get it written down. Every build comes with a short site handbook: how to do the things you do most often, plus a record of your domain, hosting, licences and who to contact for what. A few pages, kept in your storage rather than ours. If you’d like something more thorough — step-by-step guides with screenshots for a larger team, or a full set of documentation for your board — we can put that together as a separate piece of work.

Between sessions, if something comes up, ask. We’d far rather answer a quick question than have you conclude two years from now that you need a new website.

Why use a specialist rather than a general web agency?

Because we’ve worked with healthcare membership organisations since 2004 — EASO has been a client for twenty years — and Chris, who does the work, has been building websites since 1996.

We write bespoke code, so your website isn’t an off-the-shelf template — it’s built for how your organisation actually works. We know what your board will ask, how your membership tiers are structured, and what your members need to be able to find.

We promise a website that looks great and works flawlessly, supporting your mission to improve lives. We’re more than a web design company — we’re part of your team.

What’s included in a website build?

Responsive Design: In today’s mobile-first world, your website must be accessible on any device. We ensure your site is responsive, user-friendly, and can be used everywhere.

Accessible Design: Following accessibility standards and best practices, we ensure your website is accessible to everyone.

SEO and Visibility: To raise awareness of your organisation, your website must be visible to search engines. We implement SEO best practices to ensure your site ranks well, helping the right people find you.

Community Building Features: We can create Private Professional Networks which act as a forum or private social network for members. These help your members support, communicate, and share learnings with each other, strengthening your organisation’s community.

Online Learning Platforms: Helping your members understand a topic or keep up to date with the latest advancements or innovations in your world.

Agent-ready structure. We build the structured data, content structure and crawler policy that lets AI assistants read your site correctly and cite you accurately — rather than retrofitting it later.

Ready to Get Started?

Contact us today and take the first step towards a stress-free website solution tailored just for you.

See what we do

View our case studies and see how we’ve helped other healthcare membership organisations.

Ongoing support for your website

Our Website Care Plan provides ongoing back-end support to optimise your website’s performance; front-end support to develop new member features; and content updates to keep the information relevant.

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You carry on with your day job, while we handle all the technical stuff, from building to launching and maintaining your website.

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Website design that follows accessibility standards and best practices.

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Includes Online Learning Platforms to help your members understand topics or the latest advancements.

What healthcare membership organisations say

“Chris’ Healthcare Membership Organisation experience means he understands the space and the dynamics, and how to deal with it – it is a valuable piece of experience.”

JACQUELINE BOWMAN

HEAD OF POLICY, EASO
Chris is honest and I trust him. He’s an extended part of our team, even though he’s not in it.

Ken Clare

Chair, ECPO

Book a free no-obligation call

Are you ready to offload the hassle of managing your website and reclaim your time? Share your challenges, and let’s see how we can help.